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User Guides Terms & Conditions
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Goolgle Checkout Policy

Terms and Conditions of Sales

1. Definitions and General

1.1 In these terms and conditions:

"User Guides" means

User Guides.co.uk
Victoria Villas
16 The Hollins
Holloway
Matlock
Derbyshire
DE4 5BA

UK company registration 6215671 or any Subsidiary

"Agreement" means the agreement however made for the supply of Goods and or Services by User Guides to the Customer

"Customer" means the party to whom User Guides has agreed to provide the Goods and Service including its employees agents and servants

"Goods" means any equipment purchased by the Customer including hardware, software and any other material supplied by User Guides

"Force Majeure" shall include without prejudice to the generality of the expression act of God war, riots insurrection, governmental regulations, legal restrictions embargoes strikes labour disputes shortages of materials fire floods tempest or any other cause or event outside of the control of User Guides howsoever caused or arising

"Service" means the Service supplied or to be supplied by User Guides to the Customer under a Hardware Maintenance Agreement

"Subsidiary" means a subsidiary as defined by s736 of the Companies Act 1985 or any company where the members of User Guides hold not less than twenty per centum of the issued and fully paid shares

2. Terms and Conditions

2.1 These Terms and Conditions of Sale shall be incorporated into all Contracts of Sale made by User Guides for the sale of any Goods. Any printed or other terms or conditions used by the Customer are excluded and User Guides shall not be bound by any terms or conditions in the Customer's order. If the Customer's order contains any terms and conditions then these Terms and Conditions of Sale shall take precedence over such terms and conditions in the Customer's order which shall be deemed deleted without notice.

2.2 The employees of User Guides are not authorised to make oral representations as to the description quality or fitness for any particular purpose of the Goods supplied under the Agreement. If a representation is made or an opinion expressed orally which materially affects the Customer's decision to purchase the Goods, the Customer must ensure that any such details are confirmed in writing by a Director of User Guides so as to form part of this Agreement otherwise no liability can be accepted.

2.3 All descriptions and other information contained in sales literature advertisements and quotations may include information received from User Guides's suppliers and agents and User Guides cannot be held responsible for any inaccuracy in their information passed on in good faith.

2.4 Any typographical clerical or other error or omission in any sales literature advertisements quotations price lists acceptance of offer invoices delivery note or any other document or information issued by User Guides shall be subject to correction without any liability on the part of User Guides.

2.5 Acceptance of delivery of the Goods shall be deemed conclusive evidence of the Customer's acceptance of these Conditions.

3. Price

3.1 User Guides's sales literature, price lists, other advertising literature or other material do not constitute an offer unless expressed in a fixed quotation open for a specific period and User Guides reserves the right to withdraw or revise the same at any time prior to the Agreement.

3.2 Unless otherwise expressly provided the price is exclusive of:-

3.2.1 maintenance installation training travelling hotel expenses or any other expense

3.2.2 Value Added Tax and any other United Kingdom tax or duty payable.

3.2.3 Customs and Excise duties, import or export duties and all other taxes, tariffs and surcharges of any nature imposed or levied in any country or territory.

and the value of any such items shall be added to the Price paid by the Customer with the costs referred to in subclause 3.2.1 of this clause charged at User Guides's standard charges from time to time in force.

3.3 Where the Goods are not paid for in full at the time the Customer enters into the Agreement or unless expressly provided in writing payment for the Goods shall be due in full without set-off or deduction within seven days of User Guides's invoice.

3.4 Where payment becomes overdue (and without prejudice to the rights which User Guides may have) User Guides shall be entitled to charge interest at the rate of 3% per month over the Base Rate of HSBC Bank Plc from time to time in force on a daily basis to be liable from the due date for payment thereof until receipt by User Guides of the full amount whether before or after Judgment.

3.5 If it is agreed that the Price shall be payable by instalments, in the event of a failure by the Customer to pay any instalment on the due date the whole of the balance of the price shall become due and payable forthwith.

3.6 In the case of death, permanent incapacity, bankruptcy or insolvency of the Customer or when the Customer is a limited company in the case of a liquidation or the appointment of a receiver, the outstanding balance of the purchase price of all goods invoiced and for delivery by User Guides to the Customer prior to the date of the relevant event shall immediately become due and payable from the Customer to User Guides.

3.7 On the happening of any events in the subclauses 3.5 or 3.6 above User Guides (in addition and without prejudice to its other rights referred to in this clause) will have the right to cancel every contract made with the Customer and/or to suspend or continue delivery of the goods at User Guides's option without prejudice to User Guides's right to recover damages for any loss sustained by them.

3.8 Any discounts agreed by User Guides and the Customer shall cease to apply if there is any default by the Customer of the specific terms agreed. The Customer accepts that any such default on his part or in the event of collection being ordered by a Court, the full amount of the contract price will be payable by the Customer to User Guides.

4. Availability and Delivery

4.1 Acceptance and completion of an order is subject always to the goods which have been ordered being available and User Guides shall be under no liability for delay or non-performance caused either by the goods being not available or by any circumstances beyond User Guides's control.

4.2 Time of delivery of the goods is not to be the essence of any Agreement. Any date for delivery given by User Guides is the best estimate that can be made and User Guides shall not be liable for any loss or damage (whether direct or consequential) caused by delivery being after the quoted date. Any delay in delivery cannot be used by the Customer as grounds for the cancellation of the Agreement.

4.3 Where goods contracted for are delivered in instalments each delivery shall be deemed to be the subject of a separate enforceable Agreement.

5. Risk

5.1 Goods the subject of any Agreement by User Guides to sell shall be at the risk of the intending Customer as soon as they are delivered by User Guides to the Customer at User Guides's premises the Customer's vehicles or premises or otherwise to the Customer's order.

5.2 The intending Customer acknowledges that the Customer is in possession of goods solely as bailee for User Guides until such time as the full Price thereof is paid to User Guides and until the price is paid to User Guides in full the property in the Goods shall remain the sole and absolute property of User Guides as legal and equitable owner.

5.3 Until such a time as the intending Customer becomes the owner of the goods the Customer will store them on his premises separately from the Customer's own goods or those of any other person and in a manner which makes them readily identifiable as the goods of User Guides.

5.4 The intending Customer's right to possession of the goods shall cease if he, not being a company, commits an available act of bankruptcy or if he, being a company, does anything or fails to do anything which would entitle any person to present a Petition for winding-up. User Guides may for the purpose of recovery of its goods enter upon any premises where they are stored or where they are reasonably thought to be stored and may repossess the same.

5.5 If goods the property of User Guides are admixed with goods the property of the intending Customer or are processed with or incorporated therein, the produce thereof shall become and/or shall be deemed to be the sole and exclusive property of User Guides. If goods the property of User Guides are admixed with goods the property of any other person other than the intending Customer or are processed with or incorporated therein, the produce thereof shall become or shall be deemed to be owned in common with that other person.

5.6 The intending Customer shall be at liberty to agree to sell on any product produced from or with User Guides's goods on the express condition that such an agreement to sell shall take place as agents and bailees for User Guides whether the intending buyer sell on his own account or not and that the entire proceeds therefore are held in trust for User Guides and are not mingled with any other monies and shall at all times be identifiable as User Guides's monies.

5.7 At any time after default by the Customer in paying for goods supplied on a demand by User Guides any goods which User Guides has not received payment in full shall be returned to User Guides. The Customer hereby gives a licence to User Guides and its employees agents servants and suppliers to enter on to any premises of the Customer for the purpose of removing any goods in such event.

6. Assignment

The Customer shall not assign his interest in this Agreement

7. Waiver

No waiver or modification of the Terms of this Agreement shall be binding upon User Guides unless made in writing and signed by a Director of User Guides.

8. Force Majeure

If performance of User Guides is delayed or hindered by circumstances outside its control or amounting to Force Majeure as defined in the Agreement the following provisions shall apply.

8.1 User Guides will as soon as reasonably practicable give the Customer notice of the reasons of the delay or hindrance and failing to give such notice will not prevent User Guides relying on the remaining provisions of this clause and User Guides will incur no liability for failure to give such notice.

8.2 User Guides's duty to inform shall be suspended for as long as the circumstances amounting to Force Majeure continue and the time for performance of User Guides's obligations shall be extended by a period equal to the duration of those circumstances.

9. Faulty Goods and Defects

9.1 User Guides will only supply and use materials and goods within the scope of published specifications from appropriate manufacturers and suppliers but the Goods are supplied subject to any conditions of sale relating thereto by the relevant manufacturer or supplier. Where any materials or goods being faulty User Guides's liability in respect of such faults will be limited to such amount (if any) as it may be able to recover from the manufacturer or supplier within a period of one year from the date of purchase of the Goods from User Guides by the Customer unless otherwise expressly provided in writing by User Guides.

9.2 User Guides will repair the Goods if they become defective within one year of purchase and the repair will include the supply of labour parts and materials provided the Customer at his cost returns the Goods to User Guides's premises but where such defects arise and are notified to User Guides more than one year but less than three years from the date of purchase User Guides will where the Customer returns the Goods at his cost repair the Good provided the cost of the parts and materials are paid by the Customer at the price set out in User Guides's retail price list in force at the date of completion of repairs. Following repair User Guides shall return the Goods to the Customer and where Goods are delivered to mainland UK the cost of delivery shall be borne by User Guides.

9.3 Save as expressly provided in the Agreement no statutory or other warranty condition description or representation of any kind whatsoever on the part of User Guides including (but not limited to) any such as to the merchantability or fitness for any purpose of the goods supplied under the Service or the Service is given or to be implied by the Agreement nor is any such warranty description condition or representation to be taken to have been given or implied from anything said or written in negotiations between User Guides and the Customer or their respective representatives prior to this Agreement.

9.4 Save as aforesaid User Guides shall be under no liability whatsoever to the Customer howsoever arising including but not limited to liability arising from User Guides negligence or that or any person for whom User Guides is vicariously liable.

9.5 User Guides shall have no liability for destruction or damage to the Customer's data howsoever arising including defects in the Goods and for repair or Service undertaken by User Guides.

10. Indemnity

10.1 The Customer agrees to indemnify User Guides against any damages losses costs claims or expenses incurred by User Guides in respect of any claim brought against User Guides by any third party for

10.1.1 any loss injury or damage wholly or partly caused by the Goods or its use

10.1.2 any loss injury or damage in any way connected with the performance of this Agreement

11. Intellectual Property

The Customer is responsible for ensuring that the software is suited to the Customers intended purpose notwithstanding any information which may have been given to the Customer by User Guides in connection with any software purchased by the Customer for use with the Goods. It is the responsibility of the Customer to ensure that the terms of any licence required to operate the software are satisfactory and the purchase and use thereof by the Customer is subject to the terms and conditions (if any) of the software supplier or any party who has any property rights attaching thereto.

12. Export Limitation

Having regard to the current statutory or other United Kingdom government regulations in force from time to time and in the case of products manufactured in the United States of America to the current export rules and regulations of the United States Department of Commerce in force from time to time and regardless of any disclosure made by the Customer to User Guides of an ultimate destination for any products, the Customer will not export or re-export directly any products without first obtaining all such written consents or authorisations as may be required by any applicable government regulations.

13. Insolvency of Customer

13.1 This clauses applies where:

13.1.1 The Customer makes any voluntary arrangements with its creditors or becomes subject to an administration order or (being an individual or firm) becomes bankrupt or (being a company) goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction)

13.1.2 An encumbrancer takes possession or a receiver is appointed of any of the property or assets of the Customer

13.1.3 The Customer ceases or threatens to cease to carry on business

13.1.4 User Guides reasonably apprehends that any of the events mentioned above is about to occur in relation to the Customer and notified the Customer accordingly

13.2 If this clause applies then without prejudice to any other right or remedy available to the Customer User Guides shall be entitled to cancel the contract or suspend any further deliveries under the contract without any liability to the Customer and if the Goods have been delivered but not paid for the price shall become immediately due and payable that despite any previous arrangement or agreement to the contrary.

14. Severability

In the event that any of these Conditions or any part of any of them shall be held to be invalid or unenforceable, such invalidity or unenforceability of such condition or part thereof shall not affect the validity and enforceability of all remaining Conditions and parts of Conditions.

15. Software

15.1 Where the Goods include software and the Customer has been furnished with the developer's software licence, the Customer shall once having opened the packaging in which the software and licence is delivered be liable for payment in full to User Guides

15.2 In the absence of the developer's software licence being furnished, the Customer shall accept a non-exclusive, non-transferable licence to use the software as provided in these Conditions and subject to the further provisions of Condition 15.3 and 15.4

15.3 The Customer shall not copy (other than for normal equipment operation), reproduce, translate, adapt, vary or modify the software or communicate any part of it to a third party without the prior written consent of User Guides.

15.4 The licence granted by Condition 15.2 shall continue until or unless:-

15.4.1 either party gives to the other one month's prior written notice of termination on or before the expiry of which the Buyer shall return or destroy the software as User Guides shall direct which notice may only be given by User Guides if the continued use or possession of the Software by the Customer infringes the developer's third party rights or if User Guides is required to give notice by law

15.4.2 User Guides terminates the licence immediately if the Customer fails or has failed to comply with any term of condition of the Agreement including (without limitation) breach of copyright, patent or confidentiality.

16. General

16.1 The Customer represents and warrants that it is duly authorised and empowered to enter into this Agreement and that such authority shall continue during the term of this Agreement.

16.2 This Agreement represents the entire Agreement between the parties. Each party warrants that no representation has been made which had induced the other to enter into this Agreement.

16.3 Side headings are for convenience only and shall not affect the construction of the conditions of this Agreement.

16.4 No failure, delay, relaxation or indulgence on the part of either party in exercising any power or right conferred upon such party in this Agreement shall operate as a waiver of such power or right, nor shall any single or partial exercise of any such power or right preclude any other further exercise of any other power or right.

16.5 This Agreement shall be governed by the law of England and the Customer hereby submits to the non-exclusive jurisdictions of English Courts.

16.6 Any notice given under this Agreement by either party to the other must be in writing and may be effected by personal delivery, fax or registered mail postage and shall in the case of fax be deemed to be received on the same date as it was sent and in the case of postage within 48 hours after the date of posting. Notices sent by post shall be sent to the addresses of the parties set out overleaf or to another address notified in writing to the other for such purpose after the date of this Agreement.

17. Distance selling regulations

17.1 Under the Distance Selling Regulations the customer has the right to cancel the order for any item purchased and claim a full refund. This right does not apply in the case of software where the seal has been broken. To cancel your order you must notify User Guides as required in Clause 17.2 within seven working days following the day of delivery. You must return the product to us as required by these Terms but if you do not or if you return the product at our expense we may charge you the reasonable costs of returning a product except in the case of cancellation of substitute products.

17.2 Should you wish to exercise your rights under the Distance Selling Regulations your order may only be cancelled in writing, by fax or by e-mail. Telephone cancellations cannot be accepted.

17.3 The goods must be returned in an unused and re-saleable condition. You are responsible for the cost of safe carriage back to us. The product should be packed in its original packaging. It is essential that there is no damage to any part of packaging. Care must be taken when packing products for transit. You are advised to arrange for adequate insurance to cover the product during its return journey.

17.4 The product should be returned within seven working days from the date we receive your cancellation. If you are unable to return the product to us within seven working days you must contact us to arrange a collection that will be at your cost.

17.5 You may cancel Services in the same way, within seven days of purchase, unless the services begin sooner. The Distance Selling Regulations do not apply to financial and insurance services.

17.6 Software can only be returned if the seal on the product is completely intact. User Guides will not refund for any software when the licence has been activated or agreed by the customer. The only exception to this is if the software is faulty or misdescribed. Should this be the case, please contact User Guides

User Guides

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If every person in the world was given 1/4 of an acre of land
The whole of the worlds population would fit into Australia
With the rest of the worlds land left over

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Device Manager Codes: Information on how to repair the faults below is listed in our forums
Error Code 1 This device is not configured correctly (Code 1)
Error Code 2 Windows could not load the driver for this device because the computer is reporting two <type> bus types (Code 2)
Error Code 3 The driver for this device may be bad, or your system may be running low on memory or other resources (Code 3)
Error Code 4 This device is not working properly because one of its drivers may be bad, or your registry may be bad (Code 4)
Error Code 5 The driver for this device requested a resource that Windows does not know how to handle (Code 5)
Error Code 6 Another device is using the resources this device needs (Code 6)
Error Code 7 The drivers for this device need to be reinstalled (Code 7)
Error Code 8 This device is not working properly because Windows cannot load the file <name> that loads the drivers for the device (Code 8)
Error Code 9 This device is not working properly because the BIOS in your computer is reporting the resources for the device incorrectly (Code 9)
Error Code 10 This device is either not present, not working properly, or does not have all the drivers installed (Code 10)
Error Code 11 Windows stopped responding while attempting to start this device, and therefore will never attempt to start this device again (Code 11)
Error Code 12 This device cannot find any free resources to use (Code 12)
Error Code 13 This device is either not present, not working properly, or does not have all the drivers installed (Code 13)
Error Code 14 This device cannot work properly until you restart your computer (Code 14)
Error Code 15 This device is causing a resource conflict (Code 15)
Error Code 16 Windows could not identify all the resources this device uses (Code 16)
Error Code 17 The driver information file <name> is telling this child device to use a resource that the parent device does not have or recognize (Code 17)
Error Code 18 The drivers for this device need to be reinstalled (Code 18)
Error Code 19 Your registry may be bad (Code 19)
Error Code 20 Windows could not load one of the drivers for this device (Code 20)
Error Code 21 Windows is removing this device (Code 21)
Error Code 22 This device is disabled This device is not started. (Code 22)
Error Code 23 This display adapter is functioning correctly This device is not started. (Code 23)
Error Code 24 This device is either not present, not working properly, or does not have all the drivers installed (Code 24)
Error Code 25 Windows is in the process of setting up this device (Code 25)
Error Code 26 Windows is in the process of setting up this device (Code 26)
Error Code 27 Windows cant specify the resources for this device (Code 27)
Error Code 28 The drivers for this device are not installed (Code 28)
Error Code 29 This device is disabled because the BIOS for the device did not give it any resources (Code 29)
Error Code 30 This device is using an Interrupt Request IRQ resource that is in use by another device and cannot be shared (Code 30)
Error Code 31 This device is not working properly because <device> is not working properly (Code 31)
Error Code 32 Windows cannot install the drivers for this device because it cannot access the drive or network location that has the setup files on it (Code 32)
Error Code 33 This device isn't responding to its driver (Code 33)
Error Code 34 Windows cannot determine the settings for this device (Code 34)
Error Code 35 Your computer's system firmware does not include enough information to properly configure and use this device (Code 35)
Error Code 36 This device is requesting a PCI interrupt but is configured for an ISA interrupt (Code 36)
Error Code 37 Windows cannot initialize the device driver for this hardware (Code 37)
Error Code 38 Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory (Code 38)
Error Code 39 Windows cannot load the device driver for this hardware The driver may be corrupted or missing (Code 39)
Error Code 40 Windows cannot access this hardware because its service key information in the registry is missing or recorded incorrectly (Code 40)
Error Code 41 Windows successfully loaded the device driver for this hardware but cannot find the hardware device (Code 41)
Error Code 42 Windows cannot load the device driver for this hardware because there is a duplicate device already running in the system (Code 42)
Error Code 43 Windows has stopped this device because it has reported problems (Code 43)
Error Code 44 An application or service has shut down this hardware device (Code 44)
Error Code 45 Currently, this hardware device is not connected to the computer (Code 45)
Error Code 46 Windows cannot gain access to this hardware device because the operating system is in the process of shutting down (Code 46)
Error Code 47 Windows cannot use this hardware device because it has been prepared for "safe removal", but it has not been removed from the computer (Code 47)
Error Code 48 The software for this device has been blocked from starting because it is known to have problems with Windows (Code 48)
Error Code 49 Windows cannot start new hardware devices because the system hive is too large exceeds the Registry Size Limit) (Code 49)

Does your laptop or desktop computer beep when you turn it on? Information on beep codes bleeps on booting, boot codes led flashing flashes 1 2 3 4 5 once twice three times on and off times on boot. power on self test fail, boot failure. Quick help guides and LED flashing errors codes are posted below: You can also search for error codes using our web site search on the top left.Windows boot failure ntldr missing NTLDR is corrupt BLUE SCREEN bsod blue screen of death IRQ error ntldr is compressed ntldr vista ntldr file ntldr virus boot.ini hal.dll ntoskrnl.exe Our service manual will help you to trace all these problems and to help repair your computer . Service manual give detailed diagrams on how to strip rebuild and service your laptop or computer. The service manual and user guides on this web site could save you a lot of time and money. Why give your laptop to a service center or I.T. professional? If you are reasonably technically minded then you will find the instruction guides and service manuals we sell very easy to use. These service manuals are the same ones used by the manufacturers engineers and will help you to identify all the individual components of your laptop computer phone fridge TV plane! Etc. With lots of pictures and help on removing and replacing the parts you can avoid unhappy accidents. Any user guides will be the original ones issued by the manufacturer of your item. Please be aware that reproducing many of these in printed format would be a copyright infringement, therefore we can only resell what we have in stock. We are populating the service manuals and owners’ manuals as fast as we can, so not all the items we have gathered have been uploaded to the servers yet. We have recently added lots of free manuals that you can search for by language and manufacturer. Try searching for free manuals. to find manuals in your required language postfix what your looking for the word english spanish or french etc.





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