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Windows® Recovery & Restore
Use Of The Live Helpdesk
As many issues are data sensitive, mostly regarding payment or are of a technical nature, it seemed the best policy was to adopt the live helpdesk solution offered by our PCI compliant payment processor Zoftar.com (Zoftar Limited)
The help desk opperates in a secure SSL enviroment (https) so any data you send is encypted. Every helpdesk ticket is responded to within a stated a maximum of 24 hours, typical reponse times are around 2-4 hours.