Lenovo 100 Limited Warranty This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for your own use and not for resale This warranty English

Limited Warranty
This Lenovo Limited Warranty applies only to Lenovo hardware products you purchased for your own use and not for resale This warranty
may sometimes be referred to as the Statement of Limited Warranty SOLW in other documents from Lenovo
What this Warranty Covers
Lenovo warrants that each hardware product is free from defects in materials and workmanship under normal use during the warranty
period The warranty period for the product starts on the original date of purchase specified on your invoice unless Lenovo informs you
otherwise in writing The warranty period and type of warranty service that apply to your product are designated below under the section
titled Warranty Information
THIS WARRANTY IS YOUR EXCLUSIVE WARRANTY AND REPLACES ALL OTHER WARRANTIES OR CONDITIONS EXPRESS
OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS
OR IMPLIED WARRANTIES SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU IN THAT EVENT SUCH WARRANTIES
APPLY ONLY TO THE EXTENT REQUIRED BY LAW AND ARE LIMITED IN DURATION TO THE WARRANTY PERIOD NO
WARRANTIES APPLY AFTER THAT PERIOD SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG
AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATION ON DURATION MAY NOT APPLY TO YOU
How to Obtain Warranty Service
If the product does not function as warranted during the warranty period you may obtain warranty service by contacting Lenovo or an
approved service provider Each of them is referred to as a Service Provider A list of Service Providers is available at
http consumersupport lenovo com
Warranty service may not be available in all locations and may differ from location to location Charges may apply outside a Service
Provider s normal service area Contact a local Service Provider for location specific information
What Your Service Provider Will Do to Correct Problems
When you contact a Service Provider you must follow the problem determination and resolution procedures specified
Your Service Provider will attempt to diagnose and resolve your problem through On line Support which you can obtain at
http consumersupport lenovo com Your Service Provider may direct you to download and install designated software updates
Some problems can be resolved with a replacement part that you install yourself such as keyboard mouse speaker memory hard disk
drive or port replicator called a Customer Replaceable Unit or CRU If so your Service Provider will ship the CRU to you for you to
install
If your problem cannot be resolved remotely through your application of software updates or with a CRU your Service Provider will
arrange for service under the type of warranty service designated for the product under the section titled Warranty Information
If your Service Provider determines that it is unable to repair your product your Service Provider will replace it with one that is at least
functionally equivalent
If your Service Provider determines that it is unable to either repair or replace your product your sole remedy is to return the product to
your place of purchase or to Lenovo and your purchase price will be refunded
Exchange of a Product or Part
When the warranty service involves the exchange of a product or part the item your Service Provider replaces becomes Lenovo s
property and the replacement becomes yours All removed items must be genuine and unaltered The replacement may not be new but
will be in good working order and at least functionally equivalent to the item replaced The replacement assumes the warranty status of the
replaced item
Before your Service Provider exchanges a product or part you agree to
1 remove all features parts options alterations and attachments not under warranty service
2 ensure that the product is free of any legal obligations or restrictions that prevent its exchange and
3 obtain authorization from the owner to have your Service Provider service a product that you do not own
Your Additional Responsibilities
Where applicable before service is provided you agree to
1 follow the service request procedures that your Service Provider specifies
2 backup or secure all programs and data contained in the product
3 provide your Service Provider with all system keys or passwords and sufficient free and safe access to your facilities to permit the
terms of this warranty to be fulfilled and
4 ensure that all information about identified or identifiable individuals Personal Data is deleted from the product or that with respect
to any remaining Personal Data you did not delete you are in compliance with all applicable laws
Use of Personal Information
If you obtain service under this warranty Lenovo will store use and process information about your warranty issue and your contact
information including name phone numbers address and e mail address Lenovo will use this information to perform service under this
warranty and to improve our business relationship with you such as to conduct internal reviews of the efficiency of the warranty service
we provide to you We may contact you to inquire about your satisfaction regarding our warranty service or to notify you about any product
recalls or safety issues We may also provide this information to entities acting on our behalf to accomplish these purposes




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What this Warranty Does not Cover
This warranty does not cover the following
uninterrupted or error free operation of a product
loss of or damage to your data
any software programs whether provided with the product or installed subsequently
failure or damage resulting from misuse accident modification unsuitable physical or operating environment natural disasters power
surges or improper maintenance by you
any third party products including those that Lenovo may procure and provide with or integrate into the Lenovo product at your
request and
any technical or other support such as assistance with how to questions and those regarding product set up and installation
This warranty is voided by removal or alteration of identification labels on the product or its parts
Limitation of Liability
Lenovo is responsible for loss of or damage to your product only while it is 1 in your Service Provider s possession or 2 in transit in
those cases in which the Service Provider is responsible for the transportation
Neither Lenovo nor your Service Provider is responsible for any of your data including confidential proprietary or personal data contained
in a product You should remove and or backup all such information from the product prior to its service or return
Circumstances may arise where because of a default on Lenovo s part or other liability you may be entitled to recover damages from
Lenovo In each such instance regardless of the basis on which you are entitled to claim damages from Lenovo including fundamental
breach negligence misrepresentation or other contract or tort claim except and to the extent that liability cannot be waived or limited by
applicable laws Lenovo is liable for no more than the amount of actual direct damages suffered by you up to the amount you paid for the
product This limit does not apply to damages for bodily injury including death and damage to real property and tangible personal
property for which Lenovo is required by law to be liable
This limit also applies to Lenovo s suppliers resellers and your Service Provider It is the maximum for which Lenovo its suppliers
resellers and your Service Provider are collectively responsible
UNDER NO CIRCUMSTANCES IS LENOVO ITS SUPPLIERS RESELLERS OR SERVICE PROVIDERS LIABLE FOR ANY OF THE
FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY 1 THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES 2 LOSS OF
OR DAMAGE TO YOUR DATA OR 3 SPECIAL INCIDENTAL OR INDIRECT DAMAGES OR FOR ANY ECONOMIC
CONSEQUENTIAL DAMAGES INCLUDING LOST PROFITS BUSINESS REVENUE GOODWILL OR ANTICIPATED SAVINGS
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONS EQUENTIAL
DAMAGES SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU
Dispute Resolution
If you acquired the product in Cambodia Indonesia Philippines Vietnam or Sri Lanka disputes arising out of or in connection with this
warranty shall be finally settled by arbitration held in Singapore and this warranty shall be governed construed and enforced in
accordance with the laws of Singapore without regard to conflict of laws If you acquired the product in India disputes arising out of or in
connection with this warranty shall be finally settled by arbitration held in Bangalore India Arbitration in Singapore shall be held in
accordance with the Arbitration Rules of Singapore International Arbitration Center SIAC Rules then in effect Arbitration in India shall
be held in accordance with the laws of India then in effect The arbitration award shall be final and binding for the parties without appeal
and shall be in writing and set forth the findings of fact and the conclusions of law All arbitration proceedings shall be conducted including
all documents presented in such proceedings in the English language and the English language version of this warranty prevails over
any other language version in such proceedings
Other Rights
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO
STATE OR JURISDISCTION TO JURISDICTION YOU ALSO MAY HAVE OTHER RIGHTS UNDER APPLICABLE LAW OR WRITTEN
AGREEMENT WITH LENOVO NOTHING IN THIS WARRANTY AFFECTS STATUTORY RIGHTS INCLUDING RIGHTS OF
CONSUMERS UNDER NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS THAT CANNOT BE WAIVED
OR LIMITED BY CONTRACT
European Economic Area EEA
Customers in the EEA may contact Lenovo at the following address Lenovo Warranty Service Quality Dept PO Box 1 9547 Inverkip
Road Greenock Scotland PA1 6 9WX Service under this warranty for Lenovo hardware products purchased in EEA countries may be
obtained in any EEA country in which the product has been announced and made available by Lenovo
This Lenovo Limited Warranty is available in other languages at http consumersupport lenovo com
Warranty Information

If required your Service Provider will provide repair or exchange service depending on the type of warranty service specified for your
product and the available service Scheduling of service will depend upon the time of your request parts availability and other factors
A warranty period of 1 year on parts and 1 year on labor means that Lenovo provides warranty service during the first year of the
warranty period or a longer period as required by law
a parts and labor during the first year of the warranty period or a longer period as required by law and
b parts only on an exchange basis in the second and third years of the warranty period Your Service Provider will charge you for any
labor provided in performance of the repair or replacements s in the second and third year of warranty period




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